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Anti social behaviour

Preventing and tackling anti social behaviour (ASB) is a priority for us. We successfully resolve most ASB cases without having to take legal action. Our aim is to help residents feel safe in their homes and neighbourhoods.

ASB sign 21-05-2014

ASB covers a wide range of behaviour, which includes but is isn't limited to: 

  • Intimidation and harassment
  • Domestic abuse
  • Violence or threats of violence
  • Rowdy behaviour and drunkenness
  • Pet nuisance/uncontrolled animals
  • Dealing or taking drugs
  • Graffiti
  • Damage to property
  • Dumping rubbish
  • Abandoned vehicles
  • Noise nuisance: e.g. loud music, shouting/rowing.

What you can do

You can help:

  • Being aware of and meeting the conditions of your tenancy agreement
  • Not causing, or letting your family or visitors cause ASB, including harassment, noise nuisance, annoyance or disturbance to your neighbours or anyone else in the community
  • Reporting details of ASB to us
  • Reporting crimes, including threats or acts of violence, to the police
  • Taking responsibility for minor disagreements with your neighbours
  • Respecting other people's right to their chosen lifestyle, as long as this does not spoil the quality of life for others
  • Helping gather evidence, which may include completing diary sheets, witness statements and acting as a witness in court.

You can read and download our ASB Statement and ASB Policy by clicking on the images to the right of the screen.


What you should do if you experience ASB

If possible, speak to your neighbour and explain the effect their behaviour is having. They may not be aware how their behaviour is affecting you. For example, the level of noise you can hear from a property. If there's a threat of danger, contact the police.

If you would like to report an ASB incident, please call 0800 121 60 60 or 01795 434 606**.


If you're experiencing noise nuisance such as loud music or loud parties you can contact your local council for help.

Borough/Councilteam nameContact details
BromleyPublic Protection

ehts.customer@bromley.gov.uk

Office hours (Mon-Fri 8:30am-5pm) tel - 0300 303 8657

Click here for emergency out of hours contact details

CroydonPollution Enforcement Team

Office hours (Mon-Fri 9am-5pm) tel - 0208 760 5483

Click here for emergency out of hours contact details

GreenwichNoise Pollution

noise.team@royalgreenwich.gov.uk

Office hours (Mon-Fri 9am-5pm) tel - 020 8921 8921

Click here for emergency contact details

KingstonEnvironmental Health

tel - 020 8547 5002 press 2 for Environmental Health

web - http://www.kingston.gov.uk/info/200193/environmental_health/196/noise/3

LambethNoise & Pollution Team

http://www.lambeth.gov.uk/pests-noise-and-pollution/pollution/report-a-noise-nuisance

Day-time telephone: 020 7926 6111

Click here for emergency out of hours contact details

LewishamPublic Health & Nuisance
(Environmental Enforcement Team)

environmentalhealth@lewisham.gov.uk

Office hours (Mon-Fri 9.30am-4pm) tel - 020 8314 2299

MertonStreet Scene Form

ehealth@merton.gov.uk

Office hours (Mon-Fri 9am-5pm) tel - 020 8545 3025

SouthwarkNoise and Anti Social Behaviour Service

noiseandnuisance@southwark.gov.uk

tel - reporting a problem 0207 525 5777 (24 hours)

SuttonEnvironmental Health

environmentalhealth@suton.gov.uk

tel - 020 8770 5070

http://reportit.sutton.gov.uk/arsys/shared/ri_login.jsp

tel - 0208 770 5000 (press 5 then 2)

WandsworthEnvironmental Service

Wandsworth Emergency Control (WEC 24 hours) 020 8871 7490

Emergency out of hours tel  - 020 8871 7490

web - http://www.wandsworth.gov.uk/info/200075/pollution/120/noise/3

TandridgeHousing Estates Management

housingestatesmanagement@tandridge.gov.uk

Opening hours: Mon-Thu 8:30-5pm, Fri 8:30-4:30pm

tel - 01883 732806 or 01883 732807 Social Housing

(Environmental Health) Noise Pollution

http://www.tandridge.gov.uk/iforms.asp?data_pk=36

tel - 01883 722000 private residents

Emergency out of hours tel - 01883 722 000

Reigate & BansteadEnvironmental Protection Team

Office opening hours: Mon-Fri 8:45am-5pm, Fri 8:45am-4:45pm

tel - 01737 276000
SMS - 07974 325 272

Emergency out of hours tel -  07699 391 689

Hastings

tel - 01424 451 066

Click here for emergency out of hours contact details

Web - www.hastings.gov.uk - use the drop down list to report noise nuisance

Rother

Office hours tel - 01709 823 118

Emergency and out of hours tel - 01424 787 868

Click here for details on our out of hours service and emergency contact details

e: env.health@rotherham.gov.uk

Eastbourne

tel - 01323 410 000
web - www.eastbourne.gov.uk - use drop down for reporting issues with neighbours

Lewes

tel - 01273 484 354

Out of hours tel - 01273 484 340

Brighton & Hove

tel - 01273 290 000
Out of hours tel - 01273 293 541 (Fri/Sat and Sat/Sun 10pm-3am)

Swale

tel - 01795 417 850 - office opening hours

Out of hours tel - 01795 417575 (operates between 9pm and 1am Fri and Sat)
web - www.swale.gov.uk

Medway

Office hours tel - 01634 333 333

web - www.medway.gov.uk

e: environmental.protection@medway.gov.uk

Dartford

tel - 01322 343 409

e: customer.services@dartford.gov.uk
web - www.dartford.gov.uk

Gravesham

tel - 01474 564 422 - office opening hours

web -www.gravesham.gov.uk

Ashford

tel - 01233 330 319 or 01233 330 645

web - www.ashford.gov.uk

Canterbury

tel - 01227 862 202

Emergency out of hours tel - 01227 781 879

e: envhealth@canterbury.gov.uk
web - www.canterbury.gov.uk