Contact Us

There are lots of ways to contact us. And it's easy to check your account, make a payment or report a repair online using MyAccount.



It's easy to get in
touch using
our online forms.

Email us  

MyAccount logo


With MyAccount you can report a repair, pay your rent and lots more.

Get in touch  

Online Chat

Chat to one of our Advisors
- this service is available
8am – 5.30pm (Mon to Fri)








  We’re here to take your call from 8am - 6pm. Outside of this time we offer an emergency repairs service only.

Call 0800 121 60 60

or Text us on 07786 204971

Postal address

Building 1060
Cornforth Drive
Kent Science Park

If you prefer to come and see us in one of our local offices, you can find our address details here.