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Paying your rent

How to do it and what to do if you have money worries.

Paying online

To pay your rent online using your Allpay swipe card, just go to www.allpayments.net. If you're logging in for the first time, you'll be asked to create a new AllPayments password.

Allpay also has a brand new mobile application (app) available to download from the Apple App Store and Google Play (formerly the Android Market) for your Apple or Android Smartphone, you can find out more here.


Allpay app now available

The allpay app enables customers to pay their bills or top up their account easily, wherever they are, at the touch of a button.

Apple App Store

Google Play - Download for Android


Direct Debit

Direct debit is the most simple, hassle free way to pay your rent. You are one call away from the easy way to pay.

Direct debit is the most simple, hassle free way to pay your rent. You are one call away from the easy way to pay. Call now on 0800 121 60 60* or 01795 434 606**.

We'll set up your direct debit payment. This means you can automatically pay your rent each month directly from your bank account.


Phone

Want to pay over the phone? Simply call us on 0800 121 60 60* or 01795 434 606**. We can take your rent payment over the phone using your credit or debit card.

For more details of all the ways of paying your rent CLICK HERE.  


Checking your rent account

If you would like to know your current balance you can check your rent account online or contact us.

Who sorts out my Housing Benefit?
For more information on Housing Benefit and how to make a claim click here

What should I do if I have problems paying my rent?

Click herefind out what you should do if you are experiencing problems paying your rent.

How often will my rent go up? 

Click here to find out what you should do if this happens.

For more information please download our rent leafletadobepdf icon Paying your rent leaflet [2Mb].