Improvements to your home
If you rent a property and plan to make changes to your home, you may need our permission. More information can be found on this page.
If you're a leaseholder or shared owner, you are also required to inform us of any improvements or amendments to your home. Click here to find out more about making adjustments to your home if you are a leaseholder or shared owner.
You're responsible for keeping the inside of your home decorated and in good condition. You can choose paints and wallpapers to your own taste. You don't need our permission for this.
Decorating your home
Making other improvements to your home
If you want to make other improvements to your home you'll need our permission. If you'd like to install your own kitchen, bathroom or conservatory you must ask us first.
Information we'll need
To get our permission for home improvements you must give us written details about the following:
You need to provide as much information as possible when asking for permission. We may need to carry out an inspection of your home. We'll also look at our own plans for your home.
- What the work will involve
- Who'll be carrying out the work and information on the contractor
- How much it'll cost.
Contact us with details of the work you intend to do.
Once you've provided the information we need, we'll let you know of our decision. If we agree, you can proceed with the work.
Reasons why we may not agree to improvements
- The improvement will not be suitable for the rest of the property
- It'll make your home or any properties near it less safe or secure for those living in them
- It'll make your home difficult to rent in the future or will be unsuitable for future residents
- It's an improvement that we plan to make in the near future
- We're unhappy with your choice of contractor
- Maintenance for the improvement will be too expensive
- The improvement itself is too expensive (we may reduce the amount of compensation payable if the cost is too expensive).
Asbestos - be aware
When making any home improvements we ask you to be aware of asbestos in the home. This was a material used largely in building materials, insulation and household products between 1900s and the 1970s. Find out more about asbestos here.
If you're living in a new home built after 2000 it won't have been built using asbestos.
If you have any concerns about asbestos in your home please contact us so we can look into this for you.