How we can help

Our Money Matters team have lots of handy ways to help you save money:

  • If you are on a low income or on certain benefits we can help you apply to get your water bills reduced and even halved in some cases?! Even if you have a water meter help could still be available.

  • In many debt situations e.g. gas and electricity arrears- there may be grants available 

  • Priority Service Register is held by every gas and electricity provider for those who have poor health and getting benefits like ESA. The advantages of being on the register include meter reading every 3 months and help if you have difficulty accessing your meter- along with so many more great things. 
We're here to give you help and advice when you need it and are here to ask for advice and help in order to access financial support. Please call 0800 121 60 60 and ask to speak to a member of the Money Matters team.

In addition to this we can also give advice on:

  • The best way to budget

  • How to open a bank account

  • How to claim benefits and understand the welfare benefit reforms.     

You can contact the team by:

You can also contact us using our web chat service. Get started by clicking the chat button below.