Cold Weather Advice

Cold weather can be an inconvenience. At AmicusHorizon we offer a wide range of support and guidance to make sure you keep warm and safe this winter.

How can I get help to stay warm?

If you're a vulnerable person, or part of a household in receipt of certain benefits, you might be entitled to a bit of extra help this winter.

The government will be contacting anyone who is eligible to let them know about the Warm Home Discount. This will not affect your Cold Weather Payment or Winter Fuel Payment.

Heating breakdown

If your heating breaks down you will need to contact the local Heating and Gas Servicing Contractor which covers your area.

To find out which contractor covers your local area click here

How to Prevent Frozen Pipes

There are some simple remedies to prevent water pipes from freezing during severe cold weather. 

This can be achieved by preventing cold air from entering the room or to warm any areas where cold air is unable to be stopped from entering. 

If pipes freeze check for pinhole leaks or cracks (after they've thawed) that can cause serious water damage to your home.

To prevent frozen pipes you can:
  1. Leave the cabinet doors under the kitchen sink open, the room air can help to warm the pipes.
  2. Place a lamp with a 60-watt bulb in the affected area to warm the walls and pipes. Make sure there are no combustible materials near the bulb.
  3. Seal around doors, windows as well as inside and outside taps.

The following steps describe what you should do as soon as you discover a frozen pipe:
  1. Turn off the water supply - Turn off the main stop tap. You should find this under the kitchen sink or where the service pipe enters your home. After doing this make sure to turn off the stopcock in your cold water tank if you have one. This should be found in the attic.
  2. Beat the burst - Protect everything around the pipe that appears to be frozen to avoid any damage if it bursts.
  3. Thawing out - Open the tap nearest to the part of the pipe you think is frozen so the water can flow through when it has melted.

Thaw the ice inside the pipe by covering with a hot water bottle or using a hair dryer (taking care to keep it well away from any water), beginning from the tap end and working back toward the cold water tank. This will keep steam from being trapped by ice and potentially bursting the pipe. 

Keeping warm and healthy

For more information and top tips like these on how to stay warm and prevent the flu during the winter period, read our article for the NHS Stay Well This Winter campaign.