Safety first
Tips and advice to stay safe in your home.
Is your home gas safe?
The gas appliances we provide in your home will be safe as long as you help us keep them that way. We carry out a free service each year using engineers on the Gas Safe register (used to be known as CORGI). We'll contact you to arrange an appointment. Please help us to keep you safe by keeping your appointment. Find out more on our gas safety page or download our 
Gas safety leaflet [1Mb]
Fire-safety tips:
- Fit a smoke alarm and test it regularly. We may be able to help if you haven't got one
- Take care when cooking
- Plan an escape route in case there's a fire inside your home
- If you live in a block of flats, make sure you know the fire-safety action plan. If you don't, contact us for details.
- Check that everything is turned off before you go to bed
- Don't overload sockets
- Cigarettes - always put them out, right out!
- Use candles carefully and don't leave a burning candle unattended
- Ask for a home visit from the fire and rescue service.
What should I do if I think there's asbestos in my home?
It's not always easy to tell if you've asbestos in your home as many building materials used up until the 1990s contained asbestos. These included some bath panels and floor tiles. In most cases asbestos poses a very low risk, but don't disturb or damage anything you think might be asbestos. As long as it has not cracked, split or flaked, it's best left alone. Always be careful if you're doing any DIY. If you think there's damaged asbestos in your home, please contact us immediately. We'll tell you what to do. Find out more on our asbestos FAQ page.
Am I allowed to keep gas canisters or other dangerous substances?
Only if you've an oxygen or gas cylinder for health reasons. Please let us know as we must tell the fire and rescue service about it. We don't allow any other gas or paraffin heaters, flammable liquids or gas cylinders in your home as they are a serious fire risk. If you need more heating, please tell us.
