This section answers some of the questions you may have about your tenancy.
We want you to love your home and find out more information about your home.
In and around your home
We're all entitled to 'quiet enjoyment' of our homes. This section tells you what you need to know about living in your home and neighbourhood.
How we can give you help in your home if you need it.
Contents insurance covers your household items against loss or damage by theft, fire, explosion, water/flood, lightning or earthquake.
- Sustainability - the green plan
Added Value Services
Finding it hard getting things done?
Health and safety
We have a specialist team who work to keep you and your homes safe
Information leaflets and forms
Find leaflets, forms and other useful downloads here.
- Frequently asked questions (FAQs)
Service Charge Information
You pay service charges for shared facilities or services. Your lease states that we must provide the service and you must pay a proportion of the costs. Below is a full glossary of the main service charges we use.