Online contact form
Give us feedback
Our postal address is:
PO Box 322
0800 121 60 60 * and choose the option best suits your needs:
To make a payment or for advice with your rent account, press 1
For repairs, press 2
For all other housing, neighbourhood or tenancy enquires, press 3
If you're calling from an organisation offering products or services, press 4.
* Please note that between 5pm and 8am (and weekends/bank holidays), we offer an emergency repairs service only (e.g. our emergency contractors will attend fires, floods or total loss of heating or electricity).
**We may record and monitor calls for quality and training purposes. We want to deliver brilliant services. If you feel we haven't met our own high standards please let us know.
Click the icon below to start a web chat session.
Media & Press
Follow and chat to us via our social media channels. Visit
- Facebook for local news and events in your area
- Twitter for live tweets from our events, corporate news and messages from our Strategic Executive Team
- Linkedin for latest housing sector and award updates, new vacancy alerts and corporate news.
You can also follow Chief Executive Paul Hackett
on Twitter too.
You can now text us on 0778 620 49 71* if you'd like to get in touch with us.
*Text charges are at a standard rate as per your mobile provider.