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Our postal address is:
PO Box 322
0800 121 60 60 * and choose the option best suits your needs:
To make a payment or for advice with your rent account, press 1
For repairs, press 2
For all other housing, neighbourhood or tenancy enquires, press 3
If you're calling from an organisation offering products or services, press 4.
* Please note that between 5pm and 8am (and weekends/bank holidays), we offer an emergency repairs service only (e.g. our emergency contractors will attend fires, floods or total loss of heating or electricity).
**We may record and monitor calls for quality and training purposes. We want to deliver brilliant services. If you feel we haven't met our own high standards please let us know.
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