Online contact form
Give us feedback
Our postal address is:
PO Box 322
0800 121 60 60 * and choose the option best suits your needs:
To make a payment or for advice with your rent account, press 1
For repairs, press 2
For all other housing, neighbourhood or tenancy enquires, press 3
If you're calling from an organisation offering products or services, press 4.
* Please note that between 5pm and 8am (and weekends/bank holidays), we offer an emergency repairs service only (e.g. our emergency contractors will attend fires, floods or total loss of heating or electricity).
**We may record and monitor calls for quality and training purposes. We want to deliver brilliant services. If you feel we haven't met our own high standards please let us know.
Click the icon below to start a web chat session.