Fair processing statement
AmicusHorizon and the Data Protection Act
The Data Protection Act 1998 ensures your personal information is not misused. It defines a set of rules and guidelines we must follow when handling your information. These are referred to as Data Protection Principles.
Two of the most important principles are:
- We must tell you how we're using your information
- We must give you access to the information we're holding about you, if you ask for it. This is called a Subject Access Request.
How we use your personal information
We process personal information is processed in line with the Data Protection Act 1998. The data controller for your tenancy is AmicusHorizon Limited. During your tenancy we may collect and process information about you and members of your household. We do this to:
- Manage your tenancy and the AmicusHorizon property it relates to
- Monitor compliance with the terms of your tenancy agreement
- Deliver support for special needs to you or any member of your household
- Conduct surveys in order to monitor and improve our services.
Unless we specifically advise you otherwise, we'll only collect and process personal information to carry out these functions. We may sometimes need to share personal information with third parties. We do this to achieve the purposes described above. We also share information:
- To allow us to tailor our services to you
- For detecting possible fraud
- To deal with rent arrears, e.g. tracing and/or debt collection agencies.
We always make sure we have confidentiality agreements/sharing protocols in place, before we send out any of your personal information. We may also disclose your personal details, if required to do so, by law or any Government body.
How we store your personal information
Personal information is stored on our computer systems and/or a tenancy file. It's held securely. We have security measures in place to prevent it from being accessed by any unauthorised person.
Can I see the personal information you hold about me?
You have a legal right to see the personal information we hold on you. We make a charge of £10 for responding to your request. By law we have 40 days to deliver the information to you. You can apply in writing to:
Director of Governance
AmicusHorizon
Grosvenor House
125 High Street
Croydon
CR0 9XP
Once we've received your request we will ask you to confirm your identity. Your right to certain information may be restricted. For example information relating to, or from, a third party, or information relating to a police investigation etc.
