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Contact us

Online:

Click here to complete our online contact form

Email:

contactus@amicushorizon.org.uk

Feedback:

Compliments, Comments and Complaints about our service.

Post:
AmicusHorizon Ltd, PO Box 322, Sittingbourne, Kent, ME9 8PQ

Visit:
CLICK HERE to find your local office.

Call:
0800 121 60 60* or 01795 434 606** and choose the option which best suits your needs:

  • To make a payment or for advice with your rent account, press 1
  • For repairs, press 2
  • For all other housing, neighbourhood or tenancy enquires, press 3
  • If you're calling from an organisation offering products or services, press 4

*Please note that between 5:00pm and 8:00am (and weekends/bank holidays), we offer an emergency repairs service only (e.g. our emergency contractors will attend fires, floods or total loss of heating or electricity). 

If you're an Avenue Lettings customer please call 0845 064 4000 or 01795 434558.


* Calls free from a BT landline, charges from mobiles and other networks may vary. ** If you are calling from a mobile, it may be cheaper for you to dial 01795 434 606. We may record and monitor calls for quality and training purposes. We want to deliver brilliant services. If you feel we haven't met our own adobepdf icon high standards, [1Mb] please let us know.