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Contact us

Online:

Click here to complete our online contact form

Email:

contactus@amicushorizon.org.uk

Feedback:

Compliments, Comments and Complaints about our service.

Post:
AmicusHorizon Ltd, PO Box 322, Sittingbourne, Kent, ME9 8PQ

Visit:
CLICK HERE to find your local office.

Smartphone

Go to the iTunes App Store or Google play and search My Landlord.

  • The Android version of the 'My AmicusHorizon' app is available in Google Play here.
  • The 'My AmicusHorizon' app is available in the iTunes App Store here.

Call:
0800 121 60 60* or 01795 434 606** and choose the option which best suits your needs:

  • To make a payment or for advice with your rent account, press 1
  • For repairs, press 2
  • For all other housing, neighbourhood or tenancy enquires, press 3
  • If you're calling from an organisation offering products or services, press 4

*Please note that between 5:00pm and 8:00am (and weekends/bank holidays), we offer an emergency repairs service only (e.g. our emergency contractors will attend fires, floods or total loss of heating or electricity). 

If you're an Avenue Lettings customer please call 0845 064 4000 or 01795 434558.

You can also use Looking Local (Digital TV) and My Landlord (Smart phone app).  It's easy and you can do it anytime, here's how:

Mobile

Via any web enabled phone: www.lookinglocal.gov.uk/AmicusHorizonLtd 

Sky

  • Go to the Community Channel (539)
  • Press the red button
  • Enter quick code AH or 24

Virgin

  • Press the Home button
  • Choose Interactive button
  • Select News & Info
  • Select Looking Local
  • Enter quick code AH or 24
  • Or go to the community channel (233) and enter quick code AH or 24

* Calls free from a BT landline, charges from mobiles and other networks may vary. ** If you are calling from a mobile, it may be cheaper for you to dial 01795 434 606. We may record and monitor calls for quality and training purposes. We want to deliver brilliant services. If you feel we haven't met our own adobepdf icon high standards, [1Mb] please let us know.