Changes to our MyAccount service We're making some changes and improvements to the MyAccount service. As part of our planned changes, from 31 December 2023 we’ll be closing the MyAccount app.
MyAccount App issue (Android only) - April 2023 update We’re aware of an issue preventing users of our MyAccount mobile App from logging in successfully on Android devices. The MyAccount App is working as normal on Apple iOS devices.
Changes to rent and service charges 2023 In February 2023 we sent residents an annual rent and service charge letter to explain how much rent they’ll need to pay us from April 2023 onwards.